Privacy Policy & Terms of Use
Privacy Policy
We are committed to protect your privacy as you use our website. This Privacy Policy governs our data collection and usage practices. It also describes your choices for use, access, and correction of your personal information. If you do not agree with the practices described here, you should not use the website.
We may update this policy from time to time. If so, we will post any changes on this page. We encourage you to review this policy periodically when you visit this website. We will archive and keep prior versions of the policy here for review.
If you have any questions about this policy or how we treat your information, please email Nickie Ware at info@neurophysicstherapy.global.
Information We Collect
“Personal information” refers to any information you submit that identifies you personally, including contact information, such as your name, e-mail address, phone number, and other information you may supply about yourself.
Personal information also includes navigational information where such information can directly or indirectly identify an individual. Navigational information refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.
Our website does not collect personal “sensitive information.” Such information includes such data as credit or debit card numbers, personal financial information, governmental identifying numbers.
If you purchase an educational program advertised on our website, personal information, including sensitive information is collected only during the payment process. See the program’s specific Privacy Policy posted on this website for how and where sensitive payment-related information is collected, used, and deleted, and also to see how non-sensitive information is used, and how you can request deletion of all your information.
When You Visit our Website
You are free to explore the website without providing any personal information about yourself. When you visit the website and submit information on any web inquiry forms, you provide personal information about yourself, and we collect navigational information.
Information about Children
The website is not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children under 16. If you believe that we have collected information about a child under 16, please contact us at info@neurophysicstherapy.global so we can find and delete the information.
How We Use Information We Collect
We use the information we collect only in compliance with this Privacy Policy. We never sell personal information. We will never sell your Personal Information to any third party.
In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:
- improve your browsing experience by personalizing the Website;
- send information to you that we think may be of interest to you by email or other means and send you marketing communications relating to our business;
- promote use of our services to you and share promotional and information content with you in accordance with your communication preferences;
- provide other companies with statistical information about our users — but this information will not be used to identify any individual user;
- send information to you regarding changes to our Privacy Policy (including the Cookie Policy) or Terms and Conditions for an educational program.
- meet legal requirements that may arise.
Customer Testimonials and Comments
We may post testimonials and comments by clients or students on our website, which may contain personal information. We obtain each person’s consent via email before posting the customer’s name and testimonial.
Social Media Features
Our Website includes social media features, such as the Facebook Like button and Widgets, such as the Share This button. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.
Retention of Personal Information
How long we keep information we collect about you depends on the type of information. This is described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.
When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymise it or, if this is not possible, then we will securely store your Personal Information and isolate it from any further processing until deletion is possible. We will delete this information from the servers at an earlier date if you so request, as described in “To Unsubscribe from Our Communications” below.
If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.
How we Share Information we Collect with Service Providers
We may employ other companies to provide services to visitors to our website, and may need to share your information with them to help us provide you with products or services. Examples may include help with data analysis, marketing, or customer service or support. In all cases where we share your information with such agents, we will explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.
How to Access & Control Your Personal Data
You have the following data protection rights for reviewing, correcting and removing Your Personal Information
You can request access, correction, updates or deletion of your personal information. If we have collected your personal information with your consent, for example when you submit information on a web form, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any uses of your information prior to your withdrawal.
To exercise any of these rights, please contact us at info@neurophysicstherapy.global. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.
You have the right to complain to a data protection authority about our collection and use of your personal information. Contact details for data protection authorities in the EEA, Switzerland and certain non-European countries (including the US and Canada) are available here.)
To Unsubscribe From Our Communications
You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, updating your communication preferences, or by emailing us at info@neurophysicstherapy.global. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.